Zita appeals to telecom companies -
Put effective mechanisms for
customer feedback
Masahudu Ankiilu Kunateh, Ghanadot
Accra, June 5, Ghanadot - The
Minister of Information, Mrs. Zita Okaikoi has appealed to
players in the country’s telecommunication industry to
guarantee customers satisfaction as well as putting in place
effective mechanisms that would enable the monitoring of
customer feedback for on ward actions.
She further indicated that, government is equally determined
not to allow players in the industry to compromise on
customer satisfaction while providing services in the
country.
The government is committed to ensuring that investors have
access to a congenial environment for which invertors would
earn their worth of investments in the economy.
The Minister of Information urged players in the
telecommunication industry in collaborating with the
government in fighting problems of crime, environment, road
accidents and security which has bedeviled the country which
is often facilitated by communication.
She was speaking at the launch of MTN’s “Mobile TV” at the
Accra Mall held in Accra.
She however called on all stakeholders in the country to
come on board to support the programme.
On the part of the Minister of Communication Mr. Haruna
Iddrisu has noted that, players of the telecommunication
industry in extending their services and products to the
extreme poor locations in the country.
According to him, when such exciting and
innovative services and products are extended to such areas
it would actually sever the purpose for the introduction of
the product.
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familiar with Lucky Dube’s song that goes in part: “Blessed
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Accra, June 2, Ghanadot/GNA – Several former
ministers under the New Patriotic Party (NPP) government and
dozens of party faithful on Tuesday marched to the Bureau of
National Investigations (BNI) to demand the whereabouts of
the former Chief of Staff, Mr. Kwadwo Mpiani, who is being
questioned by
